Customer Think

NOVEMBER 22, 2022

In B2C environments, CRM solutions are essential to maintaining client relationships over time. Standard CRM systems in eCommerce allow you to register, track, and utilize data about customer interactions. Business owners use CRM systems to assess the big picture of their customers’ […].

CRM 136

CRM Business Growth B2C Retail 136

Zendesk

MAY 11, 2022

This is a step beyond what a traditional CRM has offered. Legacy CRMs are an acknowledged nucleus for many customer contact points, but these solutions only track interactions at specific moments in time, without providing the full context of what was shared. This turns your service organization into an engine for growth.

CRM 98

CRM B2C Compliance B2B 98

SugarCRM

MAY 10, 2022

Our inaugural awards program celebrated Sugar’s global customers , who pushed our boundaries for breakthrough customer experience and business growth. We’ve reached new highs, and we are proud of our portfolio recognitions: SugarCRM Takes 1st Place in New Software Reviews CRM Emotional Footprint Report. Our users love us!

Sentiment Analysis 26

Sentiment Analysis CRM Customer Relationship Management B2C 26

SurveySensum

JULY 14, 2020

He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Rajeev Karkhanis has over 30 years of experience in delivering business growth and direction on overall operations and revenue goal performance. LinkedIn: [link]. Website : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132