Remove B2C Remove Close the Loop Remove Customer Loyalty Remove Key Driver Analysis
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Are you making this critical connection with your customers to strengthen relationships and drive loyalty?

Waypoint Group

Attitudinal Loyalty Accelerates Profitable Growth. Do you really think of this as loyalty? We all want loyal customers. Consider that there are two types of loyalty: Behavioral loyalty, which is often the mantra of B2C companies that measure loyalty through repeat purchase behavior, and.