You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why
Comm100
OCTOBER 11, 2017
This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. This leads to clogged queues, frustrated customers, and customer service agents overwhelmed by unnecessary repeat contact. Unfortunately, however, it isn’t that simple.
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