You Need a Jointly Owned Social Media Customer Service Strategy ASAP – Here’s Why
Comm100
OCTOBER 11, 2017
This blog post will show you what makes a jointly-owned social media customer service strategy so necessary, and will walk you through how to implement one yourself. Clogged Queues. symptom of social media customer service being owned by a single department is clogged queues. Unfortunately, however, it isn’t that simple.
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