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Top 10 Contact Center Software for 2022-2023

Hodusoft

But due to the rising competition, the market now is flooded with many types of contact center solutions. This blog post lists the top 10 contact center solutions that gained a lot of popularity in 2022 and are poised to keep up the momentum in 2023 and beyond. Choosing the right contact center software is essential for success.

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation and customer experience are part and parcel,” said Bruce Hartwell, VP, Customer Experience Systems, Zendesk. Businesses need tools to pull a dispersed workforce together, so the fact they’re dispersed is invisible to customers.”. We spoke to three Zendesk experts to learn about each element. Technology.

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