Recover Alert Management - Centralized vs. Decentralized Approaches
PeopleMetrics
MAY 4, 2020
Recover alerts are the core of any advanced VoC program. Following up on recover alerts is the heart of your VoC program. In this model, a centralized team is composed of a handful of members who are responsible for closing the loop on all recover alerts. Alert Management. Does Closing the Loop Pay?
78 
Let's personalize your content