ANNOUNCING Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold
PeopleMetrics
MAY 24, 2018
Entrepreneurs looking for a crash course on how to best listen to customers and use that feedback to improve their business will benefit from the book as well. Moving VoC past data to a listening path that engages your organization and improves customer experiences is key. and Chief Customer Officer 2.0. Sean holds a Ph.D.
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