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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional.

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10 Best Medallia Competitors and Alternatives of 2022

SurveySensum

For example, customer service agents and business consultants. . Using the Listening Engine, you can directly listen and respond to customers. The digital-first omnichannel feedback lets you capture feedback and assess every touchpoint with ease. It can be easily integrated with your existing CRM for smooth operation.