The support leader’s guide to proactive support: Provide help before it’s needed
Intercom, Inc.
MARCH 16, 2021
You can also onboard and educate new customers so they’re set up for success with your product from day one and have all of the information they need to get started and overcome common hurdles, such as configuring your app or installing it on mobile. Educate customers on new features. Preemptively identify recurring customer issues.
Let's personalize your content