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What is a Net Promoter Score?

Fonolo

JULY 8, 2021

Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Contact centers use a few different metrics to measure customer experience. Net Promoter Score is the most common customer satisfaction metric for contact centers.

Net Promoter Score 142
Net Promoter Score Contact Center NPS Customer Satisfaction 142
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HoduSoft Creates a Buzz at the ITEXPO2022 with its Award-Winning Product Suite

Hodusoft

JUNE 30, 2022

ITEXPO is one of the largest business technology events. It was held this year from 21st June to 24th June at Broward County Convention Center, Fort Lauderdale, Florida. HoduCC : A reliable contact center software enriched with advanced features to deliver a stellar customer experience.

Contact Center 52
Contact Center Technology Technology Gaming 52
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