MadKudu’s Francis Brero on how AI can boost your conversational support
Intercom, Inc.
APRIL 15, 2021
Why MadKudu pivoted their company’s focus from churn risk detection to conversion prediction. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. But it’s been a big question of, “How do we align our support infrastructure with the customer expectations?”
118 
Let's personalize your content