MadKudu’s Francis Brero on how AI can boost your conversational support
Intercom, Inc.
APRIL 15, 2021
Automation is a great way to improve your workflows and customer satisfaction, but only if it makes the customer journey easier. Why MadKudu pivoted their company’s focus from churn risk detection to conversion prediction. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.
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