CX author Dan Gingiss on turning customers into your own salesforce
Intercom, Inc.
NOVEMBER 25, 2021
We’ve always heard the best defense is a good offense, but perhaps that doesn’t apply all that well in business. For Dan Gingiss , at least, investing in your defense – the customer experience – is the smartest move you can make. A Clear Path Forward to Better Experiences at the Experience This!
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