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Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

Here’s the thing: Customer-centric brands are 60% more profitable than those that are not. As such, listening to what your potential and regular customers have to say does matter. That’s where customer feedback comes in for your product development initiative. Let’s dive right in! Ask them directly.

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Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

Here’s the thing: Customer-centric brands are 60% more profitable than those that are not. As such, listening to what your potential and regular customers have to say does matter. That’s where customer feedback comes in for your product development initiative. Let’s dive right in! Ask them directly.

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2020 Customer Experience: 20 Wishes

ClearAction

You’ll reap higher value in perpetuity: customer experience annuities. As you remove hassles you’ll build customer trust. Trust opens the door for sustained revenue growth. Profitability (cost savings) is the best path to CX-inspired growth. Customer-facing roles communicate or deliver value.

CXM 120
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2020s Customer Value: 20 Wishes

ClearAction

You’ll reap higher value in perpetuity: customer experience annuities. As you remove hassles you’ll build customer trust. Trust opens the door for sustained revenue growth. Profitability (cost savings) is the best path to CX-inspired growth. Customer-facing roles communicate or deliver value.

CXM 90