article thumbnail

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

Looking to develop new products and kick your business up a notch ? Here’s the thing: Customer-centric brands are 60% more profitable than those that are not. As such, listening to what your potential and regular customers have to say does matter. Start launching product feedback surveys with SurveySensum!

article thumbnail

Customer-Driven Innovation: Using Feedback to Shape Product Development

SurveySensum

Looking to develop new products and kick your business up a notch ? Here’s the thing: Customer-centric brands are 60% more profitable than those that are not. As such, listening to what your potential and regular customers have to say does matter. Start launching product feedback surveys with SurveySensum!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

2020 Customer Experience: 20 Wishes

ClearAction

You’ll reap higher value in perpetuity: customer experience annuities. As you remove hassles you’ll build customer trust. Trust opens the door for sustained revenue growth. Profitability (cost savings) is the best path to CX-inspired growth. Customer-facing roles communicate or deliver value.

CXM 120
article thumbnail

2020s Customer Value: 20 Wishes

ClearAction

You’ll reap higher value in perpetuity: customer experience annuities. As you remove hassles you’ll build customer trust. Trust opens the door for sustained revenue growth. Profitability (cost savings) is the best path to CX-inspired growth. Customer-facing roles communicate or deliver value.

CXM 90