Steven Van Belleghem

JANUARY 17, 2023

Shep Hyken is a customer service and experience expert, the Chief Amazement Officer of Shepard Presentations, Forbes contributor and a New York Times and Wall Street Journal bestselling author. All-round customer experience guru Seth Godin is one of the best speakers and thinkers in all things marketing and customer.

Customer Experience 142

Customer Experience CX Innovation B2B 142

Fonolo

JANUARY 14, 2020

Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. When it comes to customer service and experience content, Shep is the Godfather. . Shep Hyken.

Customer Service 136

Customer Service Contact Center Social Media CX 136

Comm100

MARCH 8, 2017

Roy Atkinson is a senior writer and analyst who specializes in guiding organizations to better customer service and customer service management. His Twitter explores the connection between customer service and technology, and is jam-packed with useful customer service resources. RachardRShapiro. kateleggett.

Customer Service 0

Customer Service Start-ups Sports Social Media 0