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An Authoritative View: Three Pioneers of CX Predict Big Changes in 2023

Beyond Philosophy

Consider the following data: The American Customer Satisfaction Index has been at its lowest point for 17 years. From 2010 to 2019, two-thirds of organizations did not improve their customer satisfaction, while all the effort went into improving Customer Experience. It’s the same with customer experience.

CX 78
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7 Must-Have Features for Next-Level Database Monitoring

SurveySensum

For businesses managing large volumes of transactions or user interactions, this is indispensable. The power lies in crafting a system that resonates with the distinctive rhythm of your business activity, transforming raw data into actionable intelligence with precision engineering.

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SalesForce, Hubspot, Zendesk and More — Which Customer Engagement Software is Right for Me?

Comm100

Dolphin CRM : Travel technology that encompasses CRM, reservations, and booking engines for businesses, travel agents and tour operators. Emerald ISO Travel Solutions : A CRM that meets the needs of the tourism market, providing campaign management systems, complaint management, brochure fulfillment and more.