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5 Radical Changes to VoC of the Future for ROI Maturity

ClearAction

What’s the greatest challenge Voice of the Customer (VoC) managers face? and continuing VoC education (certifications, conferences, etc.). Speak the language of business managers. Become a facilitator of all parts of your business getting in-sync with customers. Plus, gadgets!”).

VOC 54
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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

With more than 100,000 visitors a month from over 200 countries around the world, CustomerThink is a hub of resources for the customer support professional. It’s one of our favorite places to learn about every facet of consumer-first business management. Peter Lavers @ ThinkCX .