Business Management CRM Education Voice of the Customer 
ClearAction
MAY 18, 2017
What’s the greatest challenge Voice of the Customer (VoC) managers face? and continuing VoC education (certifications, conferences, etc.). Go beyond real-time data and actioning to preventing recurrence of chronic issues for your whole customer base. Speak the language of business managers.
Fonolo
JANUARY 14, 2020
With more than 100,000 visitors a month from over 200 countries around the world, CustomerThink is a hub of resources for the customer support professional. It’s one of our favorite places to learn about every facet of consumer-first business management. Peter Lavers @ ThinkCX .
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