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This is our time for a CX Revolution!

Bill Quiseng

NOVEMBER 1, 2023

Many CX professionals have advocated CX as strategies that explain customer journey mapping, the Peak End Rule, or innovative speed technologies among others. And they’ve done it so often for so long that “CX” has been the traditional term for many business leaders. But no more.This is our time for a CX Revolution!

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Top 20 Customer Service Experts to Follow on Twitter Right Now

Comm100

MARCH 8, 2017

Her Twitter sports articles about Millennial trends, and is a hot spot for information on what companies can do to appeal to Generation Z and Millennial consumers. Bob Thomas is the CEO of CustomerThink Corporation, an independent research and publishing firm focused on customer-centric business management. Chelsea Krost.

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