Remove Business Operations Remove Customer Experience Remove Hospitality Remove Mystery Shopping
article thumbnail

Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

Best-Selling Author and Expert Micah Solomon Addresses the Importance of Customer Experience Management and Strategy. When he talks, businesses stop and listen. Register for our free CX webinar series here and join us as Micah digs in further on customer service in the experience economy. Solomo n: Yes!

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!