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Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

AUGUST 19, 2020

Q: You’re well-known for helping companies bring a Ritz-Carlton caliber customer service to their business operations. I think it’s widely acknowledged that the hospitality industry, and in general, that the Ritz-Carlton Hotel Company is a leader in systematizing and sustaining an exceptional customer service experience.

Customer Experience Management 48
Customer Experience Management Mystery Shopping Customer Experience Mystery Shopper 48
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality. Website : [link]. LinkedIn : [link]. Website : [link].

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Customer Experience CX E-commerce Social Media 132
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