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The Best Live Chat Examples – 5 Use Cases for Any Industry

Comm100

Business Operations Manager at Fitbit Health Solutions. Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Canadian Blood Services – Connecting with their digital-first customers (and increasing appointments). Get Comm100 Free.

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Digital Transformation in Customer Service – The Building Blocks for Successful Digital Transition (Part 2 of 4)

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In this article, the second in a series of four, we’ll continue our journey into digital transformation in customer service by looking at the best practices for adopting a digital transformation service strategy. This immediately allows you to reach customers that your competitors relying on phone support simply can’t.