Top CSAT Tools to Measure Customer Satisfaction
SurveySensum
JULY 2, 2023
And according to HubSpot , customer-centric organizations that focus more on satisfaction are 60% more profitable than others. NICE Satmetrix NICE Satmetrix is a customer experience management (CXM) software you can use to measure customer satisfaction. You can directly ask users for their feedback with non-intrusive polls.
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