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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

JULY 2, 2023

And according to HubSpot , customer-centric organizations that focus more on satisfaction are 60% more profitable than others. NICE Satmetrix NICE Satmetrix is a customer experience management (CXM) software you can use to measure customer satisfaction. You can directly ask users for their feedback with non-intrusive polls.

Customer Satisfaction 52
Customer Satisfaction Social Media Text Analytics Actionable Insights 52
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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