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The ultimate guide to sales opportunity management

Zendesk

The word opportunity can have a positive or negative connotation, depending on your outlook. And in business, sometimes that’s all you need. Every business operates differently. As you learn more about your leads—and they learn more about your business—they move from stage to stage in your pipeline.

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5 Top Customer Service Articles of the Week 11-7-2022

Shep Hyken

To navigate this new environment, many firms have turned to partners to help them better serve both their business and retail customers. My Comment: The pandemic (just two years ago) forced most companies to step up their customer service game. The IMF’s World Economic Outlook report, projects that global growth will slow from 3.2