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NPS Benchmark for Industries and Affecting Factors

SurveySensum

What is a good Net Promoter Score? Factors that influence Net Promoter Score benchmark. To get a brief idea of where your business stands in terms of NPS, you must know the industry benchmark. What is a good Net Promoter Score? Use your previous NPS score as a benchmark.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He carries broad knowledge across Customer Experience, Customer Engagement, Strategic Vendor Management, Relationship Marketing, Product Development, Risk & Partnership Management, and Online & Offline Retail Management. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. LinkedIn : [link].