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Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

AUGUST 19, 2020

Q: You’re well-known for helping companies bring a Ritz-Carlton caliber customer service to their business operations. You go above and beyond to help a company, including going in hands-on as an undercover mystery shopper. . Tell us more about this and why. Solomo n: Yes!

Customer Experience Management 48
Customer Experience Management Mystery Shopping Customer Experience Mystery Shopper 48
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. LinkedIn : [link] /. Website : [link].

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Customer Experience CX E-commerce Social Media 132
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