Top 150 Global Customer Experience Thought Leaders and Influencers of 2020
SurveySensum
JULY 14, 2020
Jim Bass is a passionate CX Leader with over 30 years of experience in harnessing the power of VOC and VOE to enhance the customer experience. He has worked with businesses in diverse sectors, engaging stakeholders on their own level to implement actionable improvements that make a difference to customer experience and profitability.
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