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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jim Bass is a passionate CX Leader with over 30 years of experience in harnessing the power of VOC and VOE to enhance the customer experience. LinkedIn : [link]. Website : [link]. Nick Macfarlane – CX Speaker, Thought Leader, Head of Customer Experience at Sky. Website : [link].