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Minnesota Merger Would Make the Newest $1 Billion Credit Union

NGDATA

billion in assets and serving nearly 70,000 members across 15 counties in Minnesota. Source The post Minnesota Merger Would Make the Newest $1 Billion Credit Union appeared first on NGDATA. Anoka Hennepin Credit Union is set to merge with Topline Financial Credit Union, creating a combined entity managing over $1.1

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How the Minnesota Twins has changed fan experiences forever

CX Network

Discover how augmented reality is helping the Minnesota Twins to engage fans like never before and how the brand is going to capitalize financially

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TRUSTING Your Team to Do What’s Right: University of Minnesota Bolsters Staff Through Trust

Customer Bliss

There are many, many of these, but I was really loving the actions of University of Minnesota president/CEO, Joan Gabel. The post TRUSTING Your Team to Do What’s Right: University of Minnesota Bolsters Staff Through Trust appeared first on Customer Bliss. For more episodes of the Daily Dose of OPTIMISM!

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Get AI for CX Certified: Execs In The Know and COPC Inc. Announce Foundations in AI for CX Certification Program in Minneapolis, Minnesota, on October 16-18, 2024

Execs In The Know

The innovative certification program will take place in Minneapolis, Minnesota, from October 16-18, 2024, and aims to explore AI’s essential principles and practical applications and equip participants with the fundamental understanding required to evaluate, implement, and manage AI-driven technologies effectively within CX operations.

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Lessons from a Near Play-in Game Disaster (The AD Foul)

Customer Think

Recently, the Lakers participated in a “play-in” game against the Minnesota TimberWolves to decide if they would make the NBA playoffs and have a chance to reach the NBA Championship game. During […]

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Why is Great Customer Service So Hard to Find?

Service Quality Institute

billion dollar utility operating in Minnesota and 7 other states. In Minnesota, it can get really cold in the winter. When I got back to Minnesota, I called Netflix. Center Point turned off the wrong tenants’ meter, and when we called the emergency line, they said we had to wait until Monday morning at 7 am to call them.

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#CXDay – A Tale of Two Company Celebrations

Heart of the Customer

Two Minnesota companies that are making a splash today are Wolters Kluwer and ShopHQ. Their financial services organization is headquartered in Minnesota, and they have an extensive plan to introduce their customer experience capability more broadly. Darin Bryne, their Sr.

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