Beyond Philosophy
APRIL 19, 2019
In this episode of The Intuitive Customer podcast, our guest Professor Bill Hedgecock from the Carlson School of Management at the University of Minnesota shares his expertise on facial recognition and facial expression analysis technology and its application in Customer Experience programs. However, one must wonder….is
Service Quality Institute
SEPTEMBER 15, 2021
They just held their IV Social Innovations Forum for over 1000 people. In Bloomington Minnesota where I live they just closed the government office and moved it to another city and to downtown Minneapolis 12 miles away. Bloomington is the 4th largest city in Minnesota. It has to come from the top. Plus it was online.
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Service Quality Institute
SEPTEMBER 15, 2021
They just held their IV Social Innovations Forum for over 1000 people. In Bloomington Minnesota where I live they just closed the government office and moved it to another city and to downtown Minneapolis 12 miles away. Bloomington is the 4th largest city in Minnesota. It has to come from the top. Plus it was online.
Lightico
MARCH 23, 2022
Marketing – MGAs often use their expertise to develop innovative marketing strategies. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer. In return, MGAs help insurance carriers sell more policies.
Heart of the Customer
AUGUST 28, 2014
Witness Best Buy, which thrived in the 90s and early 2000s, driven by a culture of individual innovation. Kodak has a culture of pride in their science and innovation. A focus on innovation can result in skyrocketing costs. This led to many years of positive growth.
Chip Bell
NOVEMBER 20, 2018
Just, consider of all the stories told about the Mississippi river running over 2000 miles from Minnesota to the Gulf of Mexico near New Orleans. Rivers are still an important source of commerce transportation. It is the source of electric power in many places. Swollen rivers have toppled large dams and swallowed up entire towns.
Customer Bliss
NOVEMBER 29, 2021
A 2017 Minnesota Department of Health report review of tests, ordered by physicians in the state in 2014, validates the need for such conversations. These conversations should also prepare patients for their cost impact. Its results showed that $54.9
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