Lumoa

FEBRUARY 9, 2023

Employee Net Promoter Score (eNPS) Employee Net Promoter Score (eNPS) is a customer experience strategy used to measure employee satisfaction and loyalty. There’re different metrics used today and it is important to understand the needs of your business. A company usually follows a set of KPIs.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. There're different metrics used today and it is important to understand the needs of your business. The Net Promoter Score is often called " The Only Number You Need to Grow ".

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. There're different metrics used today and it is important to understand the needs of your business. The Net Promoter Score is often called " The Only Number You Need to Grow ".

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64