Business Services Compliance Customer Expectations Customer Experience 
Zendesk
SEPTEMBER 15, 2021
Digital customer experiences are critical for surviving in a connected world. According to a survey of C-suite executives, more than 70% of CIOs increased investments heading into 2021 to improve customer experience. With a good customer experience, your customers also expect security and privacy.
SugarCRM
OCTOBER 10, 2023
Integration with various communication channels such as email, chat, and social media ensures that customer interactions are seamless. This integration not only enhances the customer experience but also provides valuable data for further improvements.
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