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CRM Strategy Meets the Demands of Working Remote

SugarCRM

However, there were challenges along the way, both for many of our customers who were on the same journey and for us. Remote Is the “Old Normal” for Customer Service Teams. The customer service department was the least impacted organization for our customers and us.

CRM 26
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Social Media as a Service Differentiator: How to Win in 2023

Execs In The Know

Marketing can help customer service teams become more proactive and targeted in their engagement strategies, while maintaining a consistent brand voice. VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions.