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Customer data privacy: A CX guide for 2024

Zendesk

A successful malware attack could compromise the security of customer data. Review compliance with data protection laws Depending on the location of your business and your customers, you’ll likely need to follow data protection laws and regulations.

CX 52
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What is a customer data platform?

Intercom, Inc.

A customer data platform is software that pulls in multiple data streams into one consistent database that helps to organize and manage customer data. . Unlike third-party data, first-party data is produced by your customers only, and used solely for their benefit.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Tiffany Bova has helped the companies around the world to transform the way they engage with customers, grow their business, and create amazing customer experiences. Emma Donnelly – Head Of Customer Service at Redrow Homes. She is an expert in Customer Experience, Customer Service, and Digital Transformation.