Comm100

JUNE 23, 2022

The likes of McMaster University, Montgomery College, and California State University have turned to Comm100 Live Chat to help them achieve this. Security & compliance . Comm100’s complete security compliance is one reason why many universities and colleges choose to use its live chat software.

Compliance 82

Compliance Education CRM Healthcare 82

Lightico

NOVEMBER 16, 2022

Integrated With Your Existing Systems : Lightico’s eForm solution can be easily integrated into your existing workflows, CRM, agent toolbars and third-party business applications, so information can be pre-populated in the form fields and centrally stored with a complete audit trail. Then: forward to compliance office.

Compliance 52

Compliance Legal Contact Center Omnichannel 52

Lightico

DECEMBER 14, 2022

For example, “Standard Terms and Conditions” are shown to all customers, but California residents also see additional terms designed for them. For example, if there is a sentence within the original Terms and Conditions that only applies to California resident, the admin can highlight it, and click on the “Add Object” button.

Compliance 52

Compliance Legal CX CRM 52

Intercom, Inc.

JULY 16, 2022

Whenever a company collects data on a customer – whether it’s in a point of sale (POS) or customer relationship management (CRM) system, a website or social media interaction, an email or customer service communication, or any other channel – all that information can be aggregated and stored in a customer data platform (CDP). .

E-commerce 118

E-commerce Social Media Compliance Construction 118

Zendesk

JANUARY 18, 2024

Software vulnerabilities Whether it’s the software you use to message your coworkers or the customer relationship management (CRM) tool you use to keep track of leads, hackers may look to take advantage of software vulnerabilities to gain unauthorized access to consumer data.

CX 52

CX Education Government Compliance 52

Comm100

NOVEMBER 13, 2022

This can be even further improved with the integration of a CRM like Salesforce or other business systems, offering even more information to agents. Connecting a CRM also allows agents to make updates to CRM records right from inside the agent console, improving data quality for future interactions. Security and compliance.

Omnichannel 88

Omnichannel Customer Service Social Media Healthcare 88

Comm100

NOVEMBER 23, 2020

And with a wide host of integrations, it is easy to hook Comm100 up to your CRM without having to transfer any data. Happy Fox is a help desk platform company headquartered in Irvine , California. Intercom was founded in California in 2011 by four Irish designers and engineers. 4.5 / 5 (Capterra). 4.5 / 5 (Software Advice).

Omnichannel 52

Omnichannel Start-ups Social Media CRM 52