Remove Case Management Remove Compliance Remove Customer Relationship Remove Sales
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A new era of conversational CRM connects customer conversations across your business

Zendesk

At Zendesk, we’ve long talked about the value and importance of fostering customer relationships. They are the foundation upon which customer loyalty is built, and these customer relationships are anchored in conversations. Introducing Sunco Labs. It’s all powered by Sunshine.

CRM 98
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Generative AI for the Service World

DMG Consulting

Applications for Contact Centers/Customer Service Generative AI has caught the attention and imaginations of vendors and enterprises, driving investments in a large and growing variety of applications for contact centers (sales, marketing, service, collections, technical support, etc.) and customer service organizations.

AI 59