Case Management Compliance Education Social Media 
ProProfs
AUGUST 9, 2021
In a survey by Statista’s Research Department, 42% of the respondents said they conducted all their compliance training online. Companies can host these forums internally or use social media to enable learners to get access to peer knowledge and wisdom. There are other types of employee training methods as well.
Callminer
OCTOBER 11, 2018
In other cases, managers and QA teams are so overwhelmed with other tasks that they don’t utilize important metrics to their full potential, thus losing out on valuable performance and quality insights. Educating on self-service results in a better customer experience. Bryan Weinstein @call4health. Smitha Baliga @Tele_Direct.
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