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Remove Case Management Remove CRM Remove Customer Expectations Remove Omnichannel
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SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

OCTOBER 27, 2022

Customer expectations are continuing to rise every day, which means businesses must operate in ways that meet new CX standards set by the digital environment. Top 5 Priorities Leaders Can Take on to Create a Customer-Centric Environment. Customer Experience is a differentiator and a business essential.

B2B 26
B2B E-commerce CRM CX 26
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A new era of conversational CRM connects customer conversations across your business

Zendesk

MAY 11, 2022

This is a step beyond what a traditional CRM has offered. Legacy CRMs are an acknowledged nucleus for many customer contact points, but these solutions only track interactions at specific moments in time, without providing the full context of what was shared. Do better business with conversational CRM.

CRM 98
CRM B2C Compliance B2B 98
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