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Sales Intelligence and Contact Centre enhancements driving the Puzzel experience

Logicalware

APRIL 20, 2023

Its list of powerful capabilities helps managers solve challenges like: Improving sales process efficiency Increasing sales conversion rates Gathering agents’ performance insights in real time Reducing admin overhead Compliance Sales Intelligence automatically connects agents to customers on the phone.

Sales 52
Sales Customer Feedback Compliance Customer Survey 52
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Service Accelerates Growth

SugarCRM

OCTOBER 11, 2021

Sugar Serve provides channels for your customers to engage with you and the tools you need to serve them effectively. While many tools in the market provide case management and knowledge self-help portals, Sugar Serve provides those tools combined with a rich customer management platform.

Net Promoter Score 45
Net Promoter Score VOC Case Management Sales 45
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