Remove Case Management Remove Customer Loyalty Remove Government Remove Omnichannel
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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Jeanne has been helping companies create deeper relationships with their customers for over 35 years. She has worked Microsoft, Allstate, and Lands’ End, pioneering the role of the “Chief Customer Officer” . ForeSee creates software that allows businesses to measure and improve the outcomes of their customer journey.

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Practitioner’s Perspectives from the CX Leaders Trends & Insights: 2022 Corporate Edition

Execs In The Know

Lisa Oswald Senior Vice President & Global Head of Customer Service Pg. 59 LOYALTY How is your organization identifying and tackling common pain points for customers? Sure, we’ve been a company with financial challenges that limited our investment in contemporary omnichannel solutions and other tech stack enablers.

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