CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator
Comm100
APRIL 26, 2020
The idea of designing great experiences even BEFORE they reach customer service would change my whole outlook on service. Jeanne Bliss has a wonderful section in Chief Customer Officer 2.0. Omni-channel unstructured customer feedback makes things even more challenging. CX is can be very lofty and generic.
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