CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator
Comm100
APRIL 26, 2020
So often we actually are successful in using feedback to solve a problem, but we fail to close the loop and give ourselves any credit for it! It’s helpful to think in terms of Customer Experience (CX), and Customer Experience Management (CXM). Ramsey Solutions in Nashville, Tennessee comes to mind.
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