Remove Close the Loop Remove Sentiment Analysis Remove Unstructured Data Remove Voice of the Customer
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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

11 best Voice of the Customer tools to listen to your customers effectively. Studies state that companies still find it difficult to stand out in the competition based on the customer experience they provide. As per Gartner Group, 89% of the companies still compete to stay on top in the minds of customers. .

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Confirmit Horizons Version 2019.05 Fact Sheet

Confirmit

Confirmit Horizons offers a true multi-mode feedback collection, reporting, and analysis platform – with real-time closed-loop alerting, collaborative action planning, verbatim categorization, and sentiment analysis, and the ability to integrate into other business systems to seamlessly leverage contextual data.

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Confirmit Horizons Version 24

Confirmit

Confirmit Horizons™ Version 24 is the latest release of our award-winning software for Voice of the Customer, Voice of the Employee, and Market Research programs. Leverage state-of-the-art artificial intelligence techniques to uncover new insights from the wealth of structured and unstructured data.