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Nurture Partner Relationships: Tough Jobs Require Strong Partners

CX Journey

AUGUST 29, 2014

Leverage customer insights among your partner base to improve the customer experience and resist holding secrets. Act on VoP and VoC insights This summer a report drafted for a client clearly indicated their partner channel was killing their customer satisfaction and Net Promoter scores.

VOC 64
VOC Net Promoter Score Data Mining Gaming 64
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