Sprinklr

AUGUST 24, 2021

Listen in: Dennis Mathew of The Classic Partnership shares with Sprinklr CXO Grad Conn the key steps to being a good social seller in this episode of The Unified-CXM Podcast. Social selling features that drive success. According to Linkedin Sales Solutions , 78% of social sellers outsell peers who don’t use social media.

Social Media 111

Social Media Social Listening CXM Compliance 111

Sprinklr

OCTOBER 20, 2021

Or, maybe, it’s about engaging with your customers with the right message, on the right channel, at the right time? Social media is now ubiquitous to the customer experience. There is no one way to think about your social media strategy — you must be thinking about all of these aspects. Fewer silos and dead ends.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 13, 2021

These channels have become an always-on feedback loop about your brand, and social listening can help you: Understand your target audience. But, with a distributed marketing platform , you can automate systems that help you build a flawless customer experience, both locally and globally. Ensure a consistent experience.

Social Media 101

Social Media CXM Social Listening Compliance 101