Sprinklr

SEPTEMBER 9, 2021

Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. Improve your customers’ experiences. What are the goals for your social listening tool?

Social Listening 110

Social Listening AI Social Media CXM 110

Sprinklr

SEPTEMBER 16, 2021

How does social monitoring and social listening help protect your brand? Social monitoring and social listening are important processes to protect your brand’s health and reputation. Brand monitoring marries social monitoring with social listening to gather deeper insights on your brand mentions.

Social Listening 87

Social Listening Social Media CXM AI 87

Sprinklr

OCTOBER 12, 2021

This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data. As a result, the advertiser evolved their marketing and advertising approach to develop custom prompts through social media channels/listening, rather than targeting using pixel-based data.

CXM 72

CXM Social Media Social Listening Retail 72

Sprinklr

OCTOBER 14, 2021

Customers may not always mention you by name, but they are constantly sharing feedback on dozens of social media and messaging channels. Social listening helps you reach across this feedback ecosystem for insights into customer experience (CX) and new opportunities for business value. Poor collaboration.

Social Listening 129

Social Listening CXM Customer Experience Artificial Intelligence 129

Sprinklr

JULY 29, 2021

Chances are that this list helps you think about a number of new ways you can use product insights to enhance your products AND your customer experience, from product to marketing to operations to sales and beyond. He primarily focuses on our Modern Research product and innovating the latest and greatest social listening strategies.

CXM 111

CXM Manufacturing Social Media Social Listening 111

Sprinklr

OCTOBER 12, 2021

This solution gives advertisers the ability to activate campaigns, creatives, and optimizations generated from social listening data. As a result, the advertiser evolved their marketing and advertising approach to develop custom prompts through social media channels/listening, rather than targeting using pixel-based data.

CXM 65

CXM Social Media Social Listening Retail 65

Sprinklr

AUGUST 24, 2021

Listen in: Dennis Mathew of The Classic Partnership shares with Sprinklr CXO Grad Conn the key steps to being a good social seller in this episode of The Unified-CXM Podcast. Social selling features that drive success. According to Linkedin Sales Solutions , 78% of social sellers outsell peers who don’t use social media.

Social Media 111

Social Media Social Listening CXM Compliance 111