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Your Guide to Simulation Training

Execs In The Know

FEBRUARY 16, 2023

Western Union agents were prepared for success after practicing high-impact call scenarios faced in their day-to-day interactions with live customers. Simulation Training — Today and Tomorrow In today’s competitive marketplace, staying ahead of the competition means providing superior customer experiences at every step.

AI 52
AI Scorecard Contact Center Compliance 52
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link]. LinkedIn : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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