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5 business takeaways from packed UK customer service event

CommBox

Easily send and receive files, get customer current location, validate customer identity, send invoices, receive secure payments are just a few of the options your brand will have using WhatsApp Business for customer service.

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Why You Should Add Business Process Automation to Your CRM

SugarCRM

Properly deployed, an organization can increase efficiency in: Invoice processing Document routine Employee onboarding Data entry Expense reporting Transaction monitoring Case routing Data deletion Etc. Superior Customer Experience All businesses today strive to achieve the perfect level of CX.

CRM 26
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February integrations are here

Zendesk

Create proposals, quotes, contracts and invoices from leads, companies, people or deals – plus, collect legally binding electronic signatures. Stripe by Zenplates (Support) allows your agents to view and manage customers, subscriptions, payments and invoices from within Zendesk Support.

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Investing in CRM: Balancing Business Needs with IT Challenges

SugarCRM

Here’s what demands such tools should meet to satisfy both business and IT needs: Product resilience Low administration efforts Predictable Costs Integrations Configuration vs. Customization Security and Compliance But let’s see more details on each of these points. It meets your business needs as your company grows.

CRM 26
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Business to Business Customer Experience Leadership, With Tabitha Dunn – CB49

Customer Bliss

In this role, she leads the efforts on building out the customer experience (CX) strategy, the roadmap for driving CX improvements in all six CX disciplines and she is responsible for the centralized CX programs such as the Net Promoter Score customer listening program and the journey mapping center of excellence.